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FREQUENTLY ASKED QUESTIONS FOR YOUTH SPORTS | ||||||||||||||
| 1. Registration 2. Administration 3. Practices & Games 4. Inclement Weather 5. Uniforms & Equipment 6. Refunds 7. Customer Feedback |
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| REGISTRATION | |||||||||||||||
 Can siblings be put on the same team?Yes, providied they are in the same age division. Can I request that my child have a specific coach? Normally no, because our program is based on volunteers and there is no guarantee that the coach will return. However, you can request for them NOT to be placed with a particular coach. What do I need to register my child in a Youth Sports Program and where do I register? Fill out an application, pay the registration fee, and provide proof of age. Registration for New River is located at the Station Gym (Bldg AS-202) Youth Sports office, located next to MCAS Bowling Center. Where can I find the rules for the program my child is enrolled in? A Letter of Instruction and copy of special rules can be picked up at the Youth Sports office. Can my child be on a friend's team for carpooling? Every attempt is made in the non-competitive leagues. However, in the competitive leagues, it is extremely difficult. In general, placement of players will not be considered for carpooling or friends. Why do you have evaluations to determine team placement? Evaluations are conducted in competitive leagues only. The purpose of evaluations is to ensure equality of each team, or minimize "stacking" of teams. Are there returning rights? No Do I have to sign the Parents' Code of Ethics? Yes, it is a requirement for your child's participation. Is there an after-hours information line? Yes, the Youth Sports Office closes at 1630 and at that time our answering system is activated. Feel free to call and leave a message at (910)449-6714. TOP |
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| ADMINISTRATION | |||||||||||||||
| How do I become a coach or volunteer? Contact the Youth Sports Office and they will answer all necessary information. Are the coaches certified and trained? Yes. All coaches are required to be certified by the National Youth Sports Coaches Association, an affiliate of the National Alliance for Youth Sports. Are the Youth Sports Administrators at New River certified? Yes both Chris Miller and Denise Buerkens are nationally certified as a Youth Sports administrator. Do we need to attend the parents' meeting? It is recommended that you attend, however is not mandatory. TOP |
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| PRACTICES & GAMES | |||||||||||||||
| Where will practices be held? All practices will be held at designated areas at MCAS New River unless otherwise posted. Do parents need to attend practices? It is not mandatory but it is highly recommended that parents attend practices. This enables parents to see what their children are learning, so you can help your child with their skills development after practices. It also gives the younger children a sense of security. When are practices held? Practice times are assigned thru the Youth Sports Office. Coaches will have the opportunity to select days and times that meet their schedule. TOP |
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| INCLEMENT WEATHER | |||||||||||||||
| What is the policy for practices/games in inclement weather? They Youth Sports Office will notify coaches of impending severe weather and/or cancellation. It is the coaches' responsibility to notify the players. Coaches may also call 449-6714 after 1630 to hear a recorded announcement if there are any changes to games or practices. TOP |
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| UNIFORMS & EQUIPMENT | |||||||||||||||
| What type of equipment do I need to get my child? This will depend on each sport. A list of all required equipment can be obtained here or at registration. Are uniforms provided? Yes, the parent will be required to sign them out and return them at the end of the season. Can we keep/purchase the uniform? No, all uniforms are purchased with appropriated funds and are to be returned. Appropriate actions will be taken if uniforms aren't returned within a reasonable timeframe after the season ends. If uniform is lost, who is responsible? If your child loses his/her uniform, the parent/sponsor will be required to pay for said uniform. What is the cost of replacing a uniform? This depends on the sport. Costs can run anywhere from $15 - $150. TOP |
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| REFUNDS | |||||||||||||||
| What is your policy on refunds? Refunds are handled on a case by case basis. Contact Youth Sports for more information. TOP |
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| CUSTOMER FEEDBACK | |||||||||||||||
| Who do I talk to about complaints or compliments? Your first step should be to speak to your coach. However, you may at any time contact Chris Miller, MCAS Youth Sports Coordinator at 449-6714. You may be asked to put your complaint/concern in writing in order for us to make a meaningful and professional decision, which will benefit our programs and young athletes who participate. How do I pass along compliments? Often, we tend to focus on the negatives and not on the positive contributions that our volunteers and employees have on the athletes. If you have a positive comment about a volunteer or employee, please put it in writing and send it to the appropriate Youth Sports Office. We will make sure your comments are delivered and proper recognition is made. TOP |
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